Frequently Asked Questions

Helpful info about our services, store hours, and more.

Do you rent equipment?

Yes, we do! Holmen Ace Hardware has a wide selection of tools and equipment available for rent. Whether you need a tool for lawn care, home repairs, or a weekend project, we offer affordable hourly, daily, and weekend rates. Equipment availability varies, so give us a call or stop in to check current inventory and reserve what you need.

What are your store hours?

  • Monday–Friday: 7:00 AM – 8:00 PM
  • Saturday: 8:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 5:00 PM

Still Have Questions?

We’re here to help! If you didn’t find the answer you were looking for, just give us a call or stop by the store. Our friendly team is always happy to assist with product questions, service info, and project advice

Rental Policies Terms and Conditions

1. DEFINITIONS:
The term “Company” refers to the independently owned Ace Rental Place business indicated on the reverse side.

The terms “Customer,” “you,” “yourself” and “your” refer to the renter of the items indicated on the reverse side.


The terms “items” refer to such rental equipment. Both sides of this document are referred to as the “Rental Contract”.

2. CUSTOMER ACKNOWLEDGEMENT:
You acknowledge that the items you are renting are the property of the Company. You further acknowledge that prior to signing this Rental Contract, you have had the opportunity to rent and inspect the rented items, and that you have been provided the manufacturer of the items.
You also acknowledge that you have been afforded the opportunity to examine the items, observe them in operation (if appropriate), and that you received the items in good condition, except for any damage that does not affect the performance of the items, and that has been specifically noted by either the Company or yourself on the reverse side of this Rental Contract prior to your signing it, and that you agree to return the items to the Company in the same condition except for ordinary wear and tear.

You further agree that you are satisfied with the instruction given by the Company in how to properly use the items, or if none was given, that you represented that you were knowledgeable in the proper use of the items and declined such instructions.

3. USE OF EQUIPMENT:
You agree to use the items only for the purpose for which they were intended. You further agree to use the items in strict accordance with any and all applicable instructions and warnings, if any pertaining to them.

YOU AGREE NOT TO TRANSFER THE ITEMS TO ANY OTHER PERSON, NOT TO FURTHER LEASE OR SUBLEASE THEM, AND NOT TO PERMIT THEM TO BE OPERATED BY OTHERS. YOU FURTHER AGREE TO HONOR YOUR OBLIGATIONS UNDER THE PREVIOUS TWO SENTENCES IF A BREACH OF THIS RENTAL CONTRACT AND A DEFAULT ON YOUR PART.

4. RESPONSIBILITY FOR EQUIPMENT:
You agree that you are responsible for the safekeeping of the items from the time you received them until you return them to the Company. You agree to return the items to the Company in the same condition as you received them, less normal wear and tear.

If the items are damaged in any way under any circumstances while you are renting them, you agree to be held responsible for all charges for parts, labor, and repairs.

If the items cannot be repaired or if the cost of repair exceeds an item’s fair market value, or in all loss, theft, or misplacement while you are renting it, then you agree to pay the item’s fair market value.

If you return any item in an unclean condition, you agree to pay additional cleaning charges, as established by the Company.

THE PAYMENTS DESCRIBED IN THE PREVIOUS TWO SENTENCES MAY NOT BE YOUR ONLY OBLIGATION IN THESE CASES. THE COMPANY HAS OTHER RIGHTS UNDER PARAGRAPHS 8 AND 9 OF THIS RENTAL CONTRACT.

5. PROBLEMS WITH EQUIPMENT:
If any problems with the use or operation of an item occur while you are renting it, or if it appears that an item might have become unsafe or might require repair, you agree that you will immediately discontinue all further use or attempts to use it, and that you will contact the Company promptly. In such a case, the Company reserves the sole and exclusive discretion to repair or replace the items within a reasonable time after you return it, or to adjust the rental, or both.

6. RELEASE, INDEMNIFICATION AND EXCLUSION OF CERTAIN WARRANTIES:
YOU AGREE TO ASSUME ALL RISKS IN THE USE AND OPERATION OF ANY AND ALL OF THE ITEMS. YOU AGREE THAT YOU WILL HAVE FULL AND COMPLETE RESPONSIBILITY TO INSPECT THE COMPANY AND TO INDEMNIFY AND HOLD THE COMPANY HARMLESS BY PAYING FOR ANY AND ALL CLAIMS FOR INJURY, DEATH AND DAMAGES TO YOU OR YOUR PROPERTY, WHETHER CAUSED BY THE COMPANY’S NEGLIGENCE IN MAINTAINING ANY OF THE ITEMS, EVEN IF THE DAMAGE OR INJURY RESULTED FROM DEFECTIVE ITEMS OR THE COMPANY’S OWN NEGLIGENCE OR ANY OTHER REASON.

YOU ALSO HEREBY RELEASE THE COMPANY FROM ALL OF THE TYPES OF CLAIMS DESCRIBED IN THE PREVIOUS SENTENCE.

YOU ALSO AGREE THAT ALL EQUIPMENT IS RENTED TO YOU AS IS, WITHOUT ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY EXPRESS OR IMPLIED WARRANTY AND WITHOUT ANY KIND WHATSOEVER.

7. LATE RETURN:
You understand and agree that the items are leased to you for the period of time and the rental rate shown on the reverse side. If you wish to extend the rental beyond this time, you must immediately notify the Company.

The Company reserves the right to approve or deny any request by you to extend the rental time. The Company also reserves the right to establish a different rental rate for any extension that it approves.

If you fail to return any item when due, the Company may protect its property and contract rights by entering your property to retake the item, and you hereby waive any claim or right of action against the Company in connection with such an entry and retaking.

You also acknowledge that the refusal to return any item when due, and any sale of an item, or any concealment of an item from the Company may constitute crimes, and in such event that the Company, in addition to all other rights, may contact the authorities and/or file criminal complaints.

8. PAYMENT AND COLLECTION COSTS:
All rent and other charges that have not been paid by you in advance are due upon the return of the items to the Company, or upon the Company’s demand.

You agree in addition to pay all attorney’s fees, collection fees and other expenses that the Company may incur in collecting any charges that are due from you, and in otherwise exercising any of the Company’s other rights and remedies, and in enforcing your obligations under the Rental Contract.

If you have rented or other charges billed to a business or person other than yourself, you represent to the Company that you are an authorized agent of that business or person, agree to remain responsible for all charges, responsibilities and obligations made under the Rental Contract.

If rental charges are not paid within ten (10) days of the due date, you agree that the Company may recalculate charges on a daily rental basis.

9. CUMULATIVE RIGHTS AND REMEDIES:
The Company reserves all of the rights and remedies that are available to it under law. These rights and remedies are cumulative. The fact that a payment or a remedy may be stated in this Rental Contract does not exclude any additional rights or remedies that may be available to the Company under law.

10. DAMAGE WAIVER:
If lessee has agreed to pay the damage waiver by indicating so on the front of this contract, Ace Rental Place waives any claim against the lessee for direct physical loss or damage to the 
equipment, except as follows:

Loss or damage to the equipment due to:
a) Overloading or exceeding rated capacities;
b) Lack of lubrication or tubes;
c) Lack of lubrication or other normal servicing;
d) Mysterious disappearance of items;
e) Lessee’s misuse, carelessness, neglect or abuse;

Loss of use of the equipment in violation of this rental contract.

11. COMPLETENESS OF CONTRACT: MODIFICATION AND WAIVER:
This Rental Contract is intended to be the complete and exclusive statement of the terms of the agreement between the Company and the Customer.

There are no side agreements either verbal or written.

There can be no future changes verbally between you and the Company other than a signed writing by the Company and made a part of this Rental Contract.

The acceptance of any payment by the Company or the failure by the Company to exercise any of its rights or remedies does not waive any default or breach of the Customer’s obligations under this Rental Contract.